Ems Couriers
POOR CUSTOMER SERVICE

I have a problem concerning the delivery of products to my physical address. The products were supposed to be sent to my work place in polokwane south africa but instead were returned 2 the johannesburg international post office. I have contacted the call centre repeatedly and I have gotten no help. I am made to wait for a substantial amount of time to speak to a consultant, and when I finally do speak to someone they transfer me to another person and that person transfers me again. This has happened every time I have called and I still have not been helped by any of the consultants. I have wasted my time, energy and money on making calls that amount to nothing but frustration on my side and I am yet to find out what exactly has happened the products that I have paid for.

Company: Ems Couriers
Country: United Kingdom
Region: United Kingdom
City: Johannesburg

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