British Airways
Lost BA airmiles!

We booked BA return flight from Cape Town to Heathrow. We regularly fly BA and had almost enough BA Airmiles to upgrade to Economy Plus. I purchased enough miles to do this. and paid £50 each so we could move the flight if necessary. Unfortunately we need to change our return flight and we are now told that we have to pay £50 each (fine we knew this) and £155 each to change the date of the flight. We have lost our airmiles and cannot upgrade using airmiles again.

What a rip off!!! What a way to treat loyal customers!!! We won't be customers for much longer.

Company: British Airways
Country: United Kingdom
Region: United Kingdom

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