Emirates Airlines
Excess Baggage

I travelled on the 23rd of November from Bangalore to Dubai. I tried to pay for my excess baggage on line to receive 20% discount. I tried several times and failed. When I arrived at Bangalore airport to check in, and showed them my attempts to pay on line, they ignored this and charged me the full price per kg. The same senario took place when I travelled from Dubai to Birmingham on the 4th of December. I tried to pay on line. I took copies of my attempts to pay on line and ended up paying the full price per kg. I am VERY disappointed with Emirates Airlines and will NOT BE an ailine of choice in my future travel!

Company: Emirates Airlines
Country: United Kingdom
Region: England

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