Emirates
Bad customer service

Dubai - London ek007 07 Jan. Boeing 777-300

Requested an isle seat as I'm over 6 foot and was given the middle seat in a four seat plan which had the in flight metal box where your left foot would be situated. (dont get an e seat) Could not get seat changed as flight was full. In the end it was better to stand near the exit area than sit in the seat. Stood for nearly 90 minutes but had to return to seat as the seat belt sign was lit. also lost my baggage, but unable to contact emirates emails go un-answered. Due to travel Australia and New Zealand March can't wait. Also fly with Royal Jordanian who lost my baggage march again emails not answered - is this an arab thing? In the end went to the Travel section "ask Gill" of the uk's Saturday telegraph who resolved the issue.

Company: Emirates
Country: United Kingdom
Region: United Kingdom

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