EasyJet
Ticket refund

We were forced to cancel our flight from Sofia to UK due to the volcanic

problems last month and were forced to take a 3 days bus ride home at our own expense, we are a family of 5. We put in our claim to Easyjet just for the refund of the return airfare and were advised that we would be informed shortly as to this, todate we have not heard one word from this company, we paid out over £1000 to return home and would just like some of our money back, why should I pay an exobadent amount of money to contact them our their customer services phone, ie £1.50 per minute plus call about 5 minutes.

Surely they are responsible to contact me, they do not have a ny other telephone numbers to contact them on.

Company: EasyJet
Country: United Kingdom
Region: England
City: Gloucester

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