CarCraft
Bad aftercare service!

I got a car from carcraft after keeping me and my wife hanging around for hours after doing the paper work, i thought at last no hassle boy. Was i wrong. My car had a head gasket go i thought thats ok it is covered under the warranty which it was so my car went into a local garage to be repaired. I wanted a curtsy car all that carcraft said their isn't any at the moment my car is still in the garage after almost three weeks the work is done, but carcraft have not payed the bill. So the car cant be released the after care is rubbish their is no communication between care craft and the garage and between carecraft and me the car owner. When i phoned carcraft they took a long time to answer the phone over a hundred ring before anybody picked the phone up. I wouldn't recommend carcraft to anybody not even to my worst enemy i wish i never bothered but its to late for me so don't make the same mistake as me thanks to carcraft they have ruined mine and my family's xmas!

Company: CarCraft
Country: United Kingdom
Region: United Kingdom
Site: www.carcraft.co.uk

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