Alamo Car Rental
Charged twice for the rental

Hi.

Booked a car rental from a website called arguscarhire which coated me some £85 for 3 days including insurance. After the hire period I received a invoice which showed me only 1 day 54 ltr of petrol. and charged me £99.76.

I called Alamo car rental and they told me they have charged me by mistake and they will arange a refund. After 2-3 days I received one more invoice for £69.64 and that was also taken from my credit card.

Calling back Alamo they told me that I am charged correctly and if I have any issues I should send an e-mail to europcar customer care. I have sent a e-mail to Europcar customer care it's been almost 1 week but not even a single reply.

Every time I call them it is a 087 number which costs me, I have lost a lot of money by calling these people and still my issue is not resolved.

Please don't book your car rentals from europcar / Alamo car rentals. I will never ever book from these people in my life. waste of money and a lot of stress

Company: Alamo Car Rental
Country: United Kingdom
Region: Scotland
City: Edinburgh

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