EasyJet
Aggage denied boarding

I flew into Gatwick from the USA and was booked to go onto Malaga with Easyjet. At check in I and was told that my carry on was too big. It did fit in the cage with relative ease but the wheels poked out 1/2 " The checkin said I would have to put it in as checked luggage which I refused as there were valuables inside. I explained I have flown many times with Easyjet with the same bag without problem. She then said she did not like my attitude and I would not be allowed to fly. I could not get a refund on my flight or my prepaid excess baggage. Thankfully Thomsson put me on the next flight without problems. I have not flown Easyjet since.

Company: EasyJet
Country: United Kingdom
Region: United Kingdom

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