The Removal Group
Service

AN UTTER JOKE!! STAY AWAY- STAY AWAY!

STAY AWAY FROM THIS COMPANY-THYE WILL CAUSE YOU NOTHING BUT GRIEF AND STRESS!

NOT ONCE AFTER OUR ITEMS WERE PICKED UP HAVE THEY GOTTEN IN TOUCH WITH US.MY SO-CALLED MOVE COORDINATOR REBECCA MASSEY IS A WASTE OF SPACE, ALONG WITH THE OTHER FOOL OF MAN I HAD TO DEAL WITH THERE, MATTHEW LISCOTT. UNPROFFESIONAL DOWN TO THE CORE, PRIOR TO PICK UP THEY WOULD CALL AND REPEAT INFORMATION ALREADY GIVEN, AND NOT BE AWARE THAT WE HAD ALREADY SPOKEN TWO HOURS PREVIOUSLY ABOUT THE SAME THING.

THEY ARE AN ONLINE BROKER FIRM AND DO NOT MOVE ANY ITMES THEMSELVES- THIS IS A GOOD THING AS IF THEY WERE IN CHARGE OF REMOVING ANYTHING IT WOULD MOST LIKELY BE SENT TO THE WRONG SIDE OF THE WORLD. OUR ITEMS WERE MOVED BY BRITTANIA, AND THIS PART ALL WENT WELL, BUT IT SAYS AN AWFUL LOT ABOUT A COMPANY WHEN THE DELIVERY MEN CANT EVEN GET HOLD OF THE COMPANY.

OUR ITEMS WERE PICKED UP 15/10 IN LONDON- THEY TOLD US THEY WOULD INFORM US WITHIN 7 WORKING DAYS OF WHEN OUR ITEMS WOULD BE DELIVERED. THIS NEVER HAPPENED. BELOW IS AN ACCOUNT OF WHAT HAPPENED: (EXTRACT OF EMAIL SENT OR REMOVAL GROUP-NO REPLY AS OF YET... SURPRISE SURPRISE..)

I received a call from my brother whilst at work who told me that two english men were outside our house asking for my partner David. They had attempted to call you since friday, but surprise surprise you were IMPOSSIBLE to reach. That sounds familiar! They were the removal guys from Brittania, who had no other option than to come to us directly. HOWEVER, they had not been informed by you that there were height restrictions on a nearby railway bridge-which I had told you about. So they were unable to deliver. I had to arrange for a separate car to pick my thing up where the lorry can go no further. Needless to say (however I doubt you actully understand anyway) this has caused me considerable extra work, stress and expenses.

ANYONE PLANNING A MOVE, PLEASE GO WITH A COMPANY APPROVED BY THE REMOVAL OMBUDSMAN!

sTAY AWAY FROM THIS COMPANY, THEY ARE NOT WORTH THEIR OWN WEIGHT IN SHIT.

Company: The Removal Group
Country: United Kingdom
Region: England

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