McDonalds - Chelmsford, Essex
Poor hot chocolate quality

I bought four Mc Chicken Sandwich Meals with 4 hot chocolate from McDonalds at Chelmer Village in Chelmsford in Essex, just to find as I got home that the drinks were quite dark. I took off the lid and saw that my cup was not filled to the maximum point. One quarter of my drink that I paid for was not in my cup. I knew that it could have been a mistake so I looked in the other three cups, they were all exactly the same. I was already very angry so I took some pictures of the three quarter filled cup and then started to drink the hot chocolate. The drink was thick and was much too sweet, it was the same with all the cups. It was very clear that there wasn't the right amount of milk as well. This infuriated me, when I pay for a drink (s) from a restaurant or a fast food restaurant, I expect to be given what I have paid for. Not a little bit less because I don't think they would have given me the food today if I had said I was paying a little less than the cost of the foods.

I enjoy the hot chocolates from McDonalds very much, but I feel that the quality left a lot to be desired today!

Preeya Ludhor

11 years old

Company: McDonalds - Chelmsford, Essex
Country: United Kingdom
Region: United Kingdom

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