Viv3 Labs
'free trial scam'

I too fell for the 'free trial scam' of detox and cleanse tablets. I cancelled my order within 30 minutes of placing it as I realised I had been conned when I did a web search for viv3 (wish I had done this prior to ordering). Their customer service advisor, Brian Barden, told me that no products would be issued including the free trial as I was cancelling immediately but I would still be charged P P of US $1.43 per bottle as that had already gone through. I sent over 3 e-mails to their customer support address as given by Brian and detailed on their website but only to receive the response 'no e-mail support'.

I contacted trading standards for the area and she advised writing to them direct, as other people were having more success that way, in Linlithgow but believed that all mail was then redirected to Barcelona. I sent a letter by registered post.

To my disgust I received today the 'free trial' set of products and am waiting to see if my credit card is going to be charged again.

I have sent e-mails to the addresses given by 'ex-local biller' and can only hope that the threat of police involvement, trading standards and legal action will be enough for them to stop any further supplies being issued.

If anyone has any further information as to how to contact or stop this awful company please post or contact me direct.

Cheers

Company: Viv3 Labs
Country: United Kingdom
Region: Scotland
City: Linlithgow

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