Geek Squad
Direct debits

Hi.

Why? You've cancelled your account over seven months ago with the geek squad & they still take money out.

We cancelled because, when we rang with a problem to do with the dongle. They told us to go outside to find a better signal." Great it was february and snowing." We tried to communitcate with the bloke, but was just not getting though to him, so we hung up. The next day we took the computer into repair shop, to be told that my Wi-Fi settings wasn't set right. We've since cancelled the contract with geek squad by phone, but still to this day have had nothing from them. Until yesterday, with an update on our account, that is still active. Now you would think after it was all cancelled everything would be fine. But no, they have still been taking money out of our account ever since.

Any ideas on how to get our money back of this lot would be greatfully received.

Company: Geek Squad
Country: United Kingdom
Region: England
City: Exeter

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