Barclays
Unauthorised payments

I nound an unauthorised payment on my account, apparently a "Continuing Payment Authority", is to GoToMyPC, as a result of running the 30--day trial they offer. I told them I did not with to take up the programme, and indeed when I tried to use it as a check I got the response "Your Trial Period has ended". They are deducting £13.49 per month and once again the Bank says that they cannot bar the payment because, get this...

"We do not know who the payments are going to when they are demanded, we only find that out when it shows on your account 5 days later. So we can't prevent payments going from any particular account to any particular recipient. The payments will only stop when they stop demanding them."

"Even if you know its a complete scam? "

"That's how it is."

Company: Barclays
Country: United Kingdom
Region: United Kingdom

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