Nat West Bank
Time waited for pin numbe

I live in Lanzarote but still have an account with Nat West. In early June whilst visiting the UK I called into my local branch for a new ATM card this I recieved in a few days but after 12 days my pin number had not arrived. I toul the teller that I was flying back to Lanzarote early the next morning, the teller adviced me to sign a form allowing them to send my pin number to me here, this I did. I arrived home on 28th June and as of today 15th JulyI still have no pin Number. My granddaughter went to the bank and asked if had arrived at the bank but it had not. This 12th July: I am a widow on state pesion and do need to have a way of getting my money from England. I do not have a large account but have been with the Nat West for over 30 years and am not very happy about being treated so badly.

Beryl Moulds

Company: Nat West Bank
Country: United Kingdom
Region: England
City: Ollerton

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