Shopperdiscount.co.uk
Unauthorised debit of £10 monthly

When registering for a £15 discount on my next trainline booking, I certainly did not realise that they would continue to withdraw £10 per month on an ongoing basis.

Only by reviewing my bill in detail did I pick this up. Total scam (although clearly within legal regulations) - the individual having to take the action to reclaiming money.

A brief excerpt from my recent call with the company:

'... It's not difficult to claim the money back...', said the man on the phone - "... no it's not difficult, it's just bloody annoying that I have to claim money back in the first place - to have to print off a letter, fill it in, scan it, send it back to you, then wait the 10 days plus that it will take for you to refund my money. In my books, that's a scam - even if the law says it's not..."

Someone needs to take this to the consumer complaints commission...

Annoyed, London.

Company: Shopperdiscount.co.uk
Country: United Kingdom
Region: United Kingdom

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