Virgin Mobile
Top-up / service charge

Wow I have been a customer of virgin mobile for over 3 years and i can tell you that’s its been the last 3 years of hell... 70% of the time I top-up $60.00 to my phone and now they are charging me $3.68 for tax service after I pay tax at the store to bye there top-up card that does not make any sense to me. so if anyone knows how I can file a sue against them please let me know this is not right I even recorded some of the conversation with the customer service after they hung up the phone on me 5 times also found out they are in the united kingdom why is the website say virginemobileusa but its not in the usa they would not even refund me my money back they stress me the hell out and I got sick after the 8th time talking to them I have bad asthma and anxiety attacks boy what king of business are they running boost mobile is way better yes I should have listen to my husband and got the same company he goes thru...

Company: Virgin Mobile
Country: United Kingdom
Region: England

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