Barclays
Identity Checks

I have a student i-bank account in Barclays. I am a female international student. Every time I do any bank transaction or for that matter even speak to the customer care executives, they ask me for my passport. I was even turned away once for not having carried one with me. I feel so insulted every time this happens.

What is it? Am I a terrorist to them? or is a transaction of £50&-pound;500 a matter of national security? Is this a rule? Must I continue keeping mum over it?

Company: Barclays
Country: United Kingdom
Region: United Kingdom

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