Life Cleanse
Misleading

A lot of people, like myself have fallen victim to Life Cleanse, and that of Acai Berry (or in my case Acai Burn).

In total Ive lost over £150 to these "free trials" BUT have had some luck getting my money back.

In regards to Life Cleanse, i called up customer support and spoke to someone who sounded chinese or indian and cancelled my account. They will then email you, essentially fobbing you off making it seem its your fault for not cancelling after 15 days for your months free trial etc. Most people at this point would still want a refund, so a few days later I called up customer service again to be told my request will be fowarded to the refund department. (They already acknowledged they recieved the product they charged me £70 for which i sent straight back).

A day later I recieved an email essentially saying I would not be getting a refund, and quoted their Terms and Conditions which as we all know are misleading and confusing. At this point most people would give up, but I soldiered on.

I emailed them back, essentially telling them being as Ive already sent the product they charged me for back, and if they still refused to give me my money back I would be contacting the Fraud department of my bank, and also Watchdog.

Suprise Suprise, 2 days later I get an email offering a full refund.

FIGHT THE POWER. You need to keep going hammer and tongs to make them refund.

Company: Life Cleanse
Country: United Kingdom
Region: England

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