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Virgin Media
Found 118 reviews / complaints

Virgin Media
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Where do I begin? I have been a Virgin Media customer for over two years now. The first 15-16 months with them was pretty good, but since then the quality of service has nosedived dramatically. First of all I had several problems with my internet connection which became very unreliable. At one ...

Virgin Media
Installation procedure wrong

I have taken a new virgin broadband and phone connection in Uxbridge, London. The service is rubbish, they installed the broadband and left, without activating the account saying outage problem, whereas the online data shows excellant service in my area. Tried calling the customer care and they ...

Virgin Media
Broadband from Virgin - avoid!

Swapped ISP from AOL to Virgin Media. I cannot tell you how much I regret that decision. The connection is so slow and is lagging so much that even simple web browsing is impossible!! I have seen dial-up connections working better than my broadband connection. And they do not seem to be in hurry to ...

Virgin Media
Can't be bothered!

Today, February 1st 2010 at 09.00 hours I was able to get my Analogue Television to work on all 4 stations without any problems. By lunchtime the service was cut off and I was not able to tune my new Sony T.V to any station. I had to investigate this and by 20.00 hours, I assumed that our local ...