Grrr I'm so angry. I bought a Servis washer/drier six months ago. After one month it broke down. An engineer came round and and said he's have to order some parts. Two weeks later I called up and they told me that they had received one of them but were waiting on the other. Forward four months and ...
We received our appliance, M9813 washer dryer approximately on the date above (cannot verify as we never received an invoice from Comet, the retailer). After 3-4 weeks of having the appliance, it seemed to have developed some niggling faults (ie, it used to leak water everywhere). We contacted ...
Had engineer out on 25th june to fix button panel and as he didn't have part he done temporary repair and said he would be back within 7-14 days with new part. still waiting. we now have another fault with washing machine and was told on monday it would be replaced. i am now being told to wait 3-5 ...
Servis washing machine. Bought in April, broke down in June. Tried to contact Servis "customer service line" (ha, what a joke!) and was put on hold in a no-doubt fictitious queue for ages and ages. Eventually the call was cut off after about 20 minutes. This happened 3 times! Sent them an ...
Second problem with service with a machine that s less than six months old. not only do they lie about when the parts will be available but when the engineer will call (if he ever calls). I have just been told i m stuck with it because the parts are now in stock after 5 weeks (the first repair ...
Having bought a servis dishwasher and sending off the guarantee it broke down took them two weeks to come out then two weeks for the part then a further week to come and fix it worked for three weeks. Then broke down again again 4 weeks in total to repair it then moved house it broke down again ...