My husband rang O2 today as my handset is not working. He spoke to several people who gave him different stories & that includes one agent who actually hung up on him! How rude! The insurance I have been paying for the last 1.5years will not help me get my phone fixed, I have to pay for the ...
I received a message on my mobile phone on 13/04/09. This message thanked me gave me a pin number and took ten pounds off the credit on my phone. I phoned the customer service number that came with the message, but no one was there, so I left a message, and I sent an e mail to the O2 website. I ...
I have a Nokia handset which I recently upgraded to on the O2 network. Nokia recently had a deal with O2 where people upgrading to certain Nokia handsets on certain O2 tariffs would receive shopping vouchers in a Confessions of a Shopaholic promotion. I upgraded my phone on the 9th of March online ...
My husband used to have a contract in O2 which we got from Carphone Warehouse. Late December last year, they just cut him off. When we went to the Carphone Warehouse they said that the line is still live. How could it be live when there is no ring tone or watsover? We email O2 and they said they ...
I bought the phone from my local 02 shop in Lancaster, the speaker became difficult to hear with distorted sound. I took the phone back after 6 months and they refused to replace it, they sent it away to their repair agent who said it was unrepairable as there was fluid ingress which I dispute. I ...