We purchased £1700 pounds worth of bedroom furniture (half price) from the Cheltenham store on the 29th September 12. The delivery was scheduled for 17th November however the driver refused to deliver because he was unhappy with the address access road despite it being wide enough and used by ...
Having spent over £10k with them recently they can't even be bothered to make the effort to conduct themselves professionally. An £800 chair needed repairing after several months of use, they sent a repair man out who could not find our address & so decided to vent his anger at us and insulted ...
I purchased the Kingston suite from Laura Ashley in December. Having complained several times about its uncomfortable, and in my opinion substandard cushions. I have had no joy from their very rude complaints department. One of the cushions went for weighing and they have reported there is no ...
Spent 200 quid on a louise velvet quilt i had been wanting for so long. After few months i took it to the laundry of my trust. Oh dear... it sort of melted on the four corners!!! The thing is falling to pieces, what a shame, what a waste of money. After reading all these compaints that LA didnt ...
About 3 months ago I puchased 2 Bluma Pendants from Laura Ashley, £175 each. Each pendant holds 3 bulbs. Both pendants had to be changed twice because at least one bulb was not working in each pendant. Each time costing me the price of an electrician returning. I have had them a couple of months ...
I bought a leather 2 seater sofa from Laura Ashley two years ago. It was a display model and bought as seen. Fair enough I thought, buying from Laura Ashley is buying quality. Even with discounts it was just over £800 worth of beautiful leather sofa. The sofa looked great in our new lounge in the ...