My original complaint was that I'd placed my order 16 September and had received no cigars by 25 October, despite having a message to inform me that my credit card had been charged. I'd had no response to at least 6 emails requesting info. I'd used the company twice before and had great service. ...
I have used e-tobaccos for some years and although their customer service is dreadful they have always delivered my order, until now. Order placed 27th June, money drawn on the 2nd. August, no goods. Two e-mails to customer service (?) elicites automatic response e-mails with a ticket number but no ...
I have traded with this company on three occassions, twice last year and had no problem in receiving the goods I ordered, but unfortunately the goods I ordered in July have not been not been delivered although the money has been taken from my account. They are completely ignoring my e-mails. So I ...
I visited e-tobaccos.com around christmas time and decided to place an order due to their promises of "2-3 days delivery guaranteed" and "all orders confirmed within 2 days", so I put the order through around 26th/27th of december and was delighted not to get an Out-Of-Office or ...