We returned our hired vehicle to Gatwick airport as instructed with a full tank and no damage to the vehicle on the 4th July. We were informed that 10 to 14 days we would receive our deposit. Well guess what.. NOTHING. After numerous emails, phone calls and promises from customer care nothing. I ...
My rental vehicle was returned on 10th January to Terminal 5 long stay Heathrow airport as agreed. Fuel levy & insurance excess refund of 155 pounds was due within a 10 - 14 working days providing car returned undamaged & full tank of fuel. These requirements were met. Repeated emails, 2 ...
I got your contact from the internet from someone who has been conned by a company called car-hire-uk.com (owned by someone called Mike Goodwin). I have also been conned in a similar manner in that my deposit for car rental has not been refunded since it was due on 12th January. The amount is 150 ...
We rented an automobile from this company from 16/11/09 - 30/11/09 and have not received our deposit. For additional money, I purchased the 75 pound sterling insurance. The company still owes me my refund and will not answer my correspondence. We had no problems with the hire so we are confused on ...
I rented a van in June and an additional 1000.00 GBP was charged to my visa as security. I returned the van without a scratch on it and with a full tank of fuel. I have still not been refunded the 1000.00 back to my visa - it is now March!!! Do not rent a vehicle from these people unless you dont ...
Similar story to everybody else. 670 pounds deducted from my credit card (I live in South Africa, so that is very painful in Rands). This they told me would be refunded when I returned the car. What a joke. Car was returned undamaged and with a full tank of petrol. I was also told to leave the ...