Similar experience with Avis in Birmingham, UK week ago: We booked a car week before our journey and provided our card number to confirm reservation. Flight was delayed by 3 hours and when we came to the AVIS office, they told us that they have no car for us available. Only for extra charge bigger ...
On the 12th July i took out car rental from [URL Removed] paid via the internet, my pick up time was 19:00, however i had to cancel around 15:30 I did so, on the 12th i went on site to Avis and advised them that i want to cancel, the lady who assisted me (i can't remember her name) advise she will ...
I'm appalled by the service I have received from Avis. I'm a Wizard card holder and preferred service client and always use Avis for car rentals- I won't anymore. I arrived at Waterloo station (London) at 3.05pm on May 18 only to find it closed, with an online confirmation stating 4pm closing time. ...
We booked and paid for a rental car in Telford, UK for Friday 29th March. We arrived on time in freezing weather, to find the office closed. Numerous expensive phone calls to unhelpfull call centres, we were forced to spend 448 GBP (for 4 people) on 5 train journeys to get us to Edinburgh where we ...